Shipping policy

Shipping Policy

Processing & Production

All WUAVERSE products are made to order. Once your order is placed, it is sent to production specifically for you.

Production times may vary depending on the product, order volume, and production partner. Please note that production time is separate from shipping time.

Shipping Times

Estimated delivery times are shown at checkout when available. Delivery times are estimates and are not guaranteed.

Shipping times may vary due to carrier delays, weather conditions, holidays, customs, or other circumstances outside of our control.

Tracking

When tracking information is available, you will receive a shipping confirmation email with tracking details once your order has shipped.

Multiple Packages

Because our products may be fulfilled by different production partners, items from the same order may occasionally arrive in separate packages and at different times.

Incorrect Shipping Address

Please carefully check your shipping address before completing your purchase. WUAVERSE is not responsible for orders that are delayed, lost, or delivered incorrectly due to an incorrect or incomplete address provided by the customer.

Lost or Damaged Orders

If your order arrives damaged, defective, or appears to have been lost in transit, please contact us through our Contact page with your order number and relevant details so we can review the issue.

International Orders

International shipments may be subject to customs duties, taxes, or import fees depending on the destination country. Unless otherwise required by applicable law, these charges are the responsibility of the customer.

Contact Us
If you have any questions about shipping, tracking, delivery, or your order, please contact us at wuaverse@gmail.com or through our Contact page. We’ll be happy to assist you.